Help Center

Get in Touch With CatchON TV

Live chat is staffed with real human agents around the clock. Whatever you need help with — activation, billing, app installation, device troubleshooting, refunds or general questions — we are one click away.

Email

For activation, billing, refunds, technical questions or any other request.

help@catchontviptv.us

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Setup Guides

Walkthroughs for installing CatchON TV on Firestick, Android, iOS and Windows.

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FAQs

Quick answers to the most common questions about plans, devices, payment and replay.

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Send the CatchON TV team a message

Use the short form below or write directly to help@catchontviptv.us. Most messages are answered within thirty minutes.

Average reply time is under 30 minutes — 24 hours a day.