In this guide
A VPN is a service that routes your connection through a server elsewhere. People ask whether they need one for CatchOn TV, and the honest answer is: usually not. This article explains when a VPN might be considered, what it changes and what to weigh before you decide.
What a VPN changes
A VPN hides your connection from the network you are on and presents an address in another place. It can also add a step that slows the connection, depending on the server and the distance. A VPN does not improve a slow line.
Do you need one?
For most viewers at home, no. The app works over an ordinary connection, and the picture depends on the speed of your line rather than on a VPN. If you are travelling, a VPN may affect which channels or listings appear, because broadcasters restrict some content by country.
Speed and picture
A VPN can reduce the speed available to the screen. If you use one and the picture stutters, test it with the VPN off before you blame the service. A server close to you usually gives a better result.
Privacy and legal points
Think about why you want a VPN and whether it is allowed where you are. Some countries restrict VPN use, and the law on accessing content from another country varies. Our legal article sets out the general points to weigh, and our privacy policy explains what we collect.
Travelling with the service
If you watch from abroad, the line-up you see may differ from home, and some channels can be restricted in certain countries. Check the guide when you arrive, and see the world channels page for how groups are arranged.
The short version
For most homes a VPN is unnecessary and can slow the picture. Consider one only for a specific reason, weigh the legal and privacy points first, and test the picture with it on and off.